Frequently Asked Questions
Everything you need to know about your Xirena experience.
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-7 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
What is your return and exchange policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Exchanges are free, while returns for a refund may incur a small processing fee.
How do I care for my Xirena garments?
Most of our cotton and gauze pieces are machine washable on a cold, gentle cycle. We recommend laying them flat to dry to maintain the fabric's natural texture and longevity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery windows vary by location and will be calculated at the final stage of checkout.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Shop Pay.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.